If the reason of return is ‘displeasure’ or ‘ withdrawal‘, refund or the amount of exchange will be equal to the price of the ‘unwanted’ product and other expenses will not be included. In that case, all the delivery expenses will belong to the customer. After the product you returned has been examined by our experts, if there are no problems, only the product price will be refunded, shipping and other fees will not be refunded
Problems caused by delivery
If you detect any physical damages during delivery, the package ought not to be accepted. Once the delivery is taken, physically damaged packages can not be returned.
If you do not accept the package and take the statement down, you ought to notify Artistic N Specific about the situation with a copy of the statement. Artistic N Specific will ensure you with a new delivery as soon as possible.